Customer Service Representative|Up to 30k Montly

Job description

We are looking for a talented and passionate Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients and customers. You will serve as the first point of contact for our customers and will be responsible for handling inquiries, resolving issues, and providing support.

Responsibilities:

• Answering customer inquiries via phone, email, and live chat in a timely and professional manner.
• Resolving customer issues and complaints in a courteous and efficient manner.
• Providing product and service information to customers.
• Accurately entering customer data and updating customer accounts as needed.
• Collaborating with other team members to ensure customer satisfaction and team success.
• Meeting and exceeding customer service goals and metrics.